Terms & Conditions

Welcome to Sunbeam Solution.

These Terms & Conditions govern your access to and use of the Sunbeam Solution website and the services provided by Sunbeam Solution.

Website: https://sunbeamsolution.in/

By accessing our website, submitting an enquiry, requesting a quotation, purchasing a service or engaging Sunbeam Solution for a project, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or engage our services.

1. About Sunbeam Solution

Sunbeam Solution provides digital marketing, website, creative and related digital services.

Our services may include:

Search Engine Optimization (SEO)
Local SEO
Google Business Profile services
Digital marketing
Social media marketing
Content marketing
Graphic design
Website designing
Website development
WordPress development
PHP development
E-commerce website development
Google Ads and PPC services
Web hosting
Website migration
Website maintenance
Digital content
Online marketing consultation
Other related digital services

The exact services provided to a client depend on the agreed project scope, quotation, proposal or service agreement.

2. Acceptance of Terms

By using our website or engaging our services, you agree to comply with these Terms & Conditions.

These terms apply to:

Website visitors
Enquiry submissions
Prospective clients
Existing clients
Service users
Individuals submitting applications
Businesses engaging Sunbeam Solution

Additional terms may apply to specific projects or services where agreed in writing.

If a project proposal, quotation, work order or service agreement contains specific terms that conflict with these general Terms & Conditions, the specific written agreement may take precedence for that project.

3. Website Use

You may use our website for legitimate purposes only.

You agree not to:

Use the website for unlawful activities
Attempt unauthorized access
Introduce malicious code
Interfere with website functionality
Attempt to disrupt website availability
Scrape or reproduce website content without permission
Misuse contact or enquiry forms
Submit fraudulent information
Impersonate another person or organization
Use the website to distribute spam

We reserve the right to restrict access where we reasonably believe the website is being misused.

4. Service Enquiries

Submitting an enquiry through our website does not automatically create a client relationship or guarantee that Sunbeam Solution will provide the requested service.

After receiving an enquiry, we may contact you to:

Understand your requirements
Discuss project scope
Provide recommendations
Request additional information
Prepare a quotation or proposal

A service relationship begins only after the relevant scope, commercial terms and other applicable conditions have been agreed.

5. Service Scope

Services are provided according to the scope agreed with the client.

A quotation or proposal may specify:

Services included
Deliverables
Number of pages or creatives
Number of revisions
Project duration
Payment terms
Client responsibilities
Third-party costs
Maintenance terms
Other project-specific conditions

Work outside the agreed scope may require an additional quotation or fee.

6. Project Requirements

Clients are responsible for providing accurate information and materials required to complete a project.

Depending on the service, this may include:

Company information
Logo
Brand guidelines
Images
Product information
Service information
Website access
Hosting access
Domain access
Google Business Profile access
Advertising account access
Social media access
Content
Product data
Legal information

Delays in providing required information or access may affect project timelines.

7. Client Responsibilities

Clients are responsible for ensuring that the information, images, documents, products, claims and other materials supplied to Sunbeam Solution are accurate and legally usable.

The client must have the necessary rights or permissions to provide materials for use in the project.

Sunbeam Solution is not responsible for legal issues arising from materials supplied by the client where the client does not have appropriate rights or permissions.

8. Website Design & Development

Website projects may include design, development, configuration and deployment according to the agreed scope.

Unless specifically included in the quotation, the following may be charged separately:

Premium themes
Premium plugins
Paid extensions
Third-party APIs
Payment gateway charges
Domain registration
Hosting
Email services
Stock photography
Premium fonts
Third-party software
External subscriptions
Ongoing maintenance

The exact inclusions will be specified in the relevant proposal or quotation.

9. Website Content

Clients are responsible for reviewing website content before final approval.

This may include:

Business descriptions
Product information
Prices
Contact details
Legal information
Images
Service claims
Testimonials
Policies
Product specifications

Sunbeam Solution may assist with content creation, editing or optimization when included in the project scope.

The client remains responsible for confirming that final business information is accurate.

10. Website Approval

Before final website launch, the client may be required to review and approve the website.

Once the client provides final approval or requests the website to be published, subsequent changes may be treated as additional work if they fall outside the agreed scope.

Clients should carefully review:

Content
Images
Contact information
Links
Forms
Product details
Pricing
Policies
Functionality

before providing final approval.

11. Website Maintenance

Website development does not automatically include unlimited maintenance.

Maintenance services may include:

Software updates
Content updates
Plugin updates
Security checks
Technical troubleshooting
Website backups
Minor changes

Only services included in the applicable maintenance agreement or quotation will be covered.

Major redesigns, new functionality, new pages or substantial development may require separate charges.

12. SEO Services

SEO services may include:

Keyword research
Technical SEO
On-page SEO
Local SEO
Content optimization
Internal linking
Website audits
Google Business Profile optimization
Search performance analysis
SEO reporting

SEO results depend on many factors outside our direct control, including:

Search engine algorithms
Competition
Website quality
Industry conditions
Search demand
Content quality
Website history
Backlinks and authority
Technical changes
Search engine policies

Sunbeam Solution does not guarantee specific Google rankings, traffic levels, leads, sales or revenue.

Any projected results, estimates or expectations discussed during a project should not be interpreted as a guarantee.

13. Local SEO & Google Business Profile

Local SEO services may include optimization of:

Google Business Profile
Business information
Categories
Local keywords
Website location signals
Citations
Local content
Reviews strategy
Local search assets

Google controls its search and Maps platforms and may change ranking systems, features, policies or visibility.

Sunbeam Solution cannot guarantee a specific Google Maps position, local ranking, review count or search result.

Clients remain responsible for ensuring that their business information and claims are accurate.

14. Google Ads & Paid Advertising

Google Ads or other paid advertising services may include:

Campaign setup
Keyword research
Ad creation
Campaign management
Conversion tracking
Optimization
Reporting

Advertising spend paid to platforms such as Google is separate from Sunbeam Solution's professional service fees unless explicitly stated otherwise.

Advertising performance can vary because of:

Competition
Budget
Industry
Search demand
Landing page quality
Ad relevance
Audience behavior
Platform changes

No specific number of leads, sales, conversions or return on advertising spend is guaranteed.

Social media services may include:

Content planning
Social media posts
Reels
Captions
Content calendars
Publishing
Page management
Performance reporting
Campaign support

Social media platforms may change algorithms, policies, features, reach and advertising systems without notice.

Sunbeam Solution does not guarantee a specific number of followers, views, likes, comments, shares, leads or sales.

Clients are responsible for ensuring that product claims, offers and other business information supplied for social media publication are accurate.

16. Content Marketing & Content Writing

Content marketing services may include:

Blog writing
Website content
Service pages
Product content
Social media content
Local content
SEO content
Content strategy

Content is developed according to the agreed requirements and available information.

Clients should review factual business information before publication.

Where specialist, medical, financial, legal, technical or regulated claims are involved, the client remains responsible for providing accurate source information and obtaining any necessary professional or regulatory review.

17. Graphic Design

Graphic design services may include:

Social media creatives
Advertising creatives
Posters
Flyers
Brochures
Banners
Presentations
Product graphics
Marketing materials
Branding-related design

The number of concepts, revisions and final formats depends on the agreed scope.

Changes beyond the agreed revision limit may incur additional charges.

Clients are responsible for confirming that supplied logos, images, product claims and other materials can legally be used.

18. Web Hosting

Web hosting services may include hosting setup, configuration, migration, SSL, domain connection and related support.

Hosting availability and performance may depend on third-party infrastructure providers.

Unless expressly stated in a written agreement, Sunbeam Solution does not guarantee:

100% uptime
Unlimited resources
Unlimited traffic
Unlimited storage
Zero downtime
Complete protection against cyberattacks
Permanent availability of third-party services

Clients are responsible for maintaining valid domain registration and paying applicable third-party hosting or domain charges where those services are not included in the agreed package.

19. Domain Names

Domain registration and renewal are subject to the policies of the relevant domain registrar.

The client is responsible for providing accurate registration information and ensuring timely renewal where the domain is registered in the client's name.

Domain availability cannot be guaranteed.

A domain name may become unavailable, expire or be subject to registrar policies beyond Sunbeam Solution's control.

20. Third-Party Services

Projects may use third-party services such as:

Google
Meta
WhatsApp
Hosting providers
Domain registrars
Payment gateways
WordPress plugins
Premium themes
APIs
Analytics platforms
Email providers
CDN services
Other software platforms

Third-party services have their own terms, pricing, availability and policies.

Sunbeam Solution is not responsible for changes, suspension, downtime, pricing changes or policy decisions made by third-party providers.

21. Payments

Payment terms will be specified in the relevant quotation, proposal, invoice or service agreement.

Depending on the project, payment may be structured as:

Advance payment
Milestone-based payments
Monthly payments
Project completion payment
Subscription or recurring payment

Work may begin only after the required advance or initial payment has been received.

22. Late Payments

If an agreed payment is delayed, Sunbeam Solution may temporarily pause project work or services until outstanding payments are resolved.

A payment delay may affect:

Project timelines
Delivery schedules
Campaign activity
Website development
Hosting-related services
Support availability

Any applicable late-payment charges will be communicated in the relevant commercial agreement or invoice.

23. Refunds & Cancellation

Refund and cancellation terms may vary depending on the service and project stage.

Because certain services involve time, research, creative work, development, advertising setup or third-party costs, payments for completed work or non-refundable third-party expenses may not be refundable.

Where a project is cancelled, charges may apply for work already completed and costs already incurred.

Any project-specific refund or cancellation terms included in a written agreement will apply to that project.

24. Intellectual Property

Unless otherwise agreed in writing, Sunbeam Solution retains ownership of its pre-existing:

Templates
Frameworks
Processes
Internal tools
Code libraries
Design systems
Methodologies
Reusable components

Upon full payment for a project, the client receives the rights to the final deliverables specifically created for that client according to the agreed scope, subject to third-party licenses and any applicable project agreement.

Third-party assets remain subject to their respective licenses.

25. Client Materials

The client retains ownership of materials supplied by the client, including:

Logos
Brand assets
Product images
Business information
Original content
Customer data
Other materials owned by the client

By providing these materials, the client grants Sunbeam Solution permission to use them as reasonably necessary to perform the agreed services.

26. Portfolio & Case Studies

Unless otherwise agreed in writing, Sunbeam Solution may identify completed work in its portfolio or marketing materials.

This may include:

Website screenshots
General project descriptions
Design samples
Publicly available business information

We will avoid publishing confidential information that has been specifically identified as confidential.

If a client requires a project to remain confidential, this should be communicated in writing.

27. Confidentiality

Both parties may receive confidential business or technical information during a project.

Each party should take reasonable steps to protect confidential information received from the other party.

Confidential information may include:

Passwords
Business strategies
Customer information
Financial information
Proprietary documents
Unpublished campaigns
Technical information
Internal processes

Confidential information should not be disclosed to unauthorized parties except where required by law or necessary for the agreed service.

28. Account Access & Credentials

Clients may need to provide access to systems such as:

Website hosting
Domain registrar
WordPress
Google Business Profile
Google Analytics
Google Search Console
Google Ads
Meta Business Manager
Social media accounts
Email systems

Clients should provide access through appropriate account permissions wherever possible rather than sharing personal passwords.

Sunbeam Solution is not responsible for security issues caused by credentials, permissions or account access supplied by the client.

29. Backups

Clients are encouraged to maintain appropriate backups of important website, database and business information.

Where backups are included in a service, the exact frequency and retention period will depend on the applicable agreement and technical environment.

Backups should not be treated as an absolute guarantee against data loss.

30. Website Security

We may implement reasonable security practices appropriate to the project.

However, no website, hosting environment, plugin, server or internet connection can be guaranteed to be completely secure.

Security risks may arise from:

Outdated software
Vulnerable plugins
Weak credentials
Compromised accounts
Server vulnerabilities
Third-party services
Malware
Unauthorized access
Client modifications

Clients should maintain websites and software according to appropriate security practices.

31. AI-Assisted Services

Sunbeam Solution may use AI-assisted tools for certain creative, content, research, design, development or marketing workflows.

Where AI-assisted tools are used:

Output may require human review.
Accuracy is not automatically guaranteed.
Generated content may require editing.
Images or creative outputs may require verification.
Client-provided confidential information should be handled according to applicable privacy and confidentiality requirements.

Final deliverables will be reviewed according to the agreed project requirements.

32. Accuracy of Information

We make reasonable efforts to provide accurate information on our website.

However, website content may contain:

General information
Service descriptions
Examples
Technical explanations
Marketing information

Information on the website should not automatically be treated as professional legal, financial, medical or other regulated advice.

Where specialist advice is required, users should consult an appropriately qualified professional.

33. No Guarantee of Business Results

Digital marketing performance varies between businesses.

Sunbeam Solution does not guarantee:

Specific search rankings
Specific website traffic
Specific number of leads
Specific sales
Specific revenue
Specific advertising ROI
Specific social media growth
Specific follower counts
Specific conversion rates

Results depend on many factors, including market conditions, competition, pricing, business operations, website quality, customer demand, budget and customer behavior.

34. Limitation of Liability

To the extent permitted by applicable law, Sunbeam Solution will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services.

This may include losses relating to:

Business interruption
Loss of profits
Loss of anticipated revenue
Loss of data
Third-party platform outages
Search engine changes
Advertising platform changes
Hosting failures
Domain issues
Social media account restrictions

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

35. Third-Party Platform Changes

Digital services often depend on third-party platforms.

Platforms such as Google, Meta, WordPress ecosystem providers, hosting companies, domain registrars and other services may change:

Algorithms
APIs
Policies
Pricing
Features
Access requirements
Advertising systems
Ranking systems

Such changes may affect the performance or functionality of services.

Sunbeam Solution is not responsible for changes made independently by third-party platforms.

36. Suspension or Termination

Sunbeam Solution may suspend or terminate services where reasonably necessary due to:

Non-payment
Abuse
Fraud
Illegal activity
Repeated violation of project terms
Security risks
Unauthorized use
Client conduct that materially interferes with service delivery

Clients may also request cancellation according to the applicable project or service agreement.

Outstanding amounts for completed work may remain payable following cancellation.

37. Force Majeure

Sunbeam Solution will not be responsible for delays caused by circumstances beyond reasonable control.

Such circumstances may include:

Natural disasters
Government restrictions
Internet outages
Infrastructure failures
Major platform outages
Cyber incidents
Power failures
Hosting failures
Telecommunications problems
Other events beyond reasonable control

Where reasonably possible, we will communicate significant delays and work toward resuming services.

38. Changes to Services

We may update, modify or discontinue portions of our website or services from time to time.

Changes may be necessary because of:

Technology changes
Third-party platform changes
Business requirements
Security requirements
Legal requirements
Service improvements

Changes to an existing paid project will be handled according to the applicable project agreement.

39. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links may be provided for convenience or additional information.

Sunbeam Solution does not control third-party websites and is not responsible for:

Their content
Availability
Security
Privacy practices
Terms
Products or services

Users should review the applicable third-party terms before using external websites.

40. Privacy

Your use of our website and services may involve the collection and processing of personal information.

Our handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that you have had an opportunity to review the Privacy Policy.

41. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of the website after updated terms are published may constitute acceptance of the updated terms to the extent permitted by applicable law.

42. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws of India.

Subject to applicable law, disputes relating to the website or services may be subject to the jurisdiction of the appropriate courts in Pune, Maharashtra, India.

Project-specific agreements may contain additional dispute-resolution provisions.

43. Contact Us

If you have questions about these Terms & Conditions, our services or a project agreement, please contact us.

Sunbeam Solution

Address: Office No. 104, First Floor, Commercial Complex, Arv Royale, Handewadi Rd, Opp. Rehmani Junior College, Autadwadi Handewadi, Indira Nagar, Hadapsar, Pune, Maharashtra 411028

Email: info@sunbeamsolution.in

Phone / WhatsApp: +91 9011103778